Use this pack when a fixed-term residential lease is approaching its end and the landlord needs a clear renewal decision. It gives you an evidence trail from the current agreement through to the tenant response, rather than a rent figure taken from a handful of listings.
The output is an internal approval paper. It helps the landlord decide the term, rent, break clause, incentives and negotiating boundaries. It does not decide whether a clause or notice is legally effective.
Key point
Start with the records
A renewal recommendation is only as reliable as the lease facts, rent ledger, repair status and matched comparables behind it.
1. Assemble one renewal file
Create a folder or case record for the property. Put the documents in it before pasting anything into the first prompt:
- The signed current lease or tenancy agreement, including any later variation.
- The rent ledger from the start of the current term, not just the latest balance.
- Repair records, open works orders and recent inspection notes.
- Tenant emails about renewal, affordability, repairs or moving plans.
- Local comparable evidence captured close to the proposed renewal date.
- The landlord's existing instructions, if they have set a target term or rent position.
Remove information that does not help the decision, such as bank details, identity documents and unrelated correspondence. Check your organisation's rules before uploading property or tenant data. Product behaviour and available controls can vary, so check the xAI documentation overview before using documents in your workflow.
Run Renewal evidence register first. It is deliberately not a recommendation. Its job is to separate recorded facts from assumptions, and to expose the records you still need.
Watch out
Do not treat a listing as an agreed rent
An advertised figure may show a landlord's asking position, not the rent a tenant accepted. Keep the two figures separate throughout the paper.
2. Test the comparable evidence
Run Comparable rent assessment when the evidence register is complete enough to compare the property properly. Add comparable listings individually where possible. A block of search results without dates, property type or condition is weak evidence.
Use closely matched properties first. A similar bedroom count is not enough if one property is newly refurbished, furnished, has parking, or is available months later. The assessment prompt requires you to record those differences rather than silently adjusting for them.
If there are too few close matches, do not force a range. The right output is No supported range, followed by the missing evidence. You can then collect comparable records for the same property type, nearby area, condition and availability period.
Check
Look for a traceable range
You should be able to point from the low, central and high figures back to named comparable records and stated adjustments. If you cannot, the range is not ready for approval.
3. Produce options, not one answer
Paste the completed evidence register and comparable assessment into Landlord renewal options paper. The three options are useful because they show the trade-off the landlord is actually making:
| Option | Use it when | Main question for the landlord |
|---|---|---|
| Retain | Tenant retention or repair resolution is the priority | Is continuity worth more than seeking a higher rent? |
| Balanced | Evidence supports a modest change with controlled risk | Which concessions are acceptable to secure agreement? |
| Maximise rent | Strong, close comparable evidence supports the position | Is the extra rent worth the risk of delay or vacancy? |
Do not edit away uncertainty. If the agreement's break clause is unclear, a repair is still open, or the evidence does not support a minimum position, leave that warning in the paper. Send the final paper through the person responsible for legal or contractual review where it raises a question about documentation, notices or clause effect.
The approval block matters. It turns a general instruction such as “renew at the best rent” into five usable fields. Do not approach the tenant until term, rent, break clause, incentive and negotiation authority are completed or explicitly deferred.
4. Ask for a decision that can be acted on
Use Landlord approval email to send the paper's recommendation without attaching a long narrative to the actual decision. Give a deadline that reflects the lease end date, known tenant timetable and the time needed to prepare documents.
The landlord's reply should state each approved item. File that reply with the options paper. If they approve rent but leave the break clause blank, the decision is incomplete. Return with a direct question rather than assuming the existing wording continues or changes.
Stop
Do not negotiate beyond written authority
A tenant may accept a rent while asking for a shorter term, a break right or repair commitment. Each can change the commercial position. Escalate anything outside the approval block.
5. Respond to the tenant and keep the case record current
After the landlord approves the boundaries, use Tenant renewal response plan for each substantive tenant reply. It checks the request against authority before drafting a response. This is particularly useful where the tenant accepts one point but counters on repairs, timing or a break clause.
Add the resulting case note to the renewal record. Record who owns each promised repair action and when you will follow up. A renewal proposal that ignores an open repair can quickly become inaccurate.
How to spot a wrong output
Check the dates first. The current term end date, proposed renewal start, rent change date and comparable dates must not conflict. Then check that every proposed term comes from either a recorded instruction or a clearly labelled option.
Use this quick fault table before sending anything:
| If you see this | Treat it as | What to do |
|---|---|---|
| A clause described without a quotation or source | Unsupported fact | Return to the signed agreement and paste the wording |
| An average rent from poor matches | Weak analysis | Remove weak comparables or gather closer matches |
| A repair called complete but the work order is open | Record conflict | Verify status with the contractor or inspection record |
| A tenant concession without landlord authority | Unapproved commitment | Escalate before replying |
When the pack does not work
Do not keep re-running the options paper with the same incomplete inputs. Go back to the evidence register and fill the specific gap it identifies. If the agreement, repair record and tenant account contradict one another, preserve the conflict in the case file and obtain the underlying record or a qualified review. Once the facts are corrected, run the assessment and approval paper again.